To add service rates to the agreement:
1. From the Agreement listing, choose the Agreement you would like to edit and click Actions then select Edit.
Alternatively, if you are creating a new agreement, enter the agreement details in the Agreement Header section, then click Save.
2. Click Service Rates.
3. Click Add Service Rate to create a new service.
The following table provides you with more information on the available fields:
|
Field |
Description |
| Valid From |
Select the date the rates are to be valid from. |
| Valid Until | Select the date the rates are to be valid to. |
4. After entering the necessary details, click Save.
5. The Services table will be displayed below. Click Add new record to add services and configure the rate and payment terms.
Alternatively, you can also click Add Default Service Rates to add all the services that have been created in the register for the service type. For more information, please refer to the Service Register topic.
The following table provides you with more information on the available columns:
|
Field |
|
Description |
| Service Rate | Rate per unit | Enter the service rates per unit of measurement. |
| Unit | Select whether the rates are fixed or calculated per day, per hour, per computer, per person, etc. | |
| Payment terms | Select the terms in which the payment is due. | |
| Remarks | Enter any additional remarks. | |
6. As you make changes, a red arrow will appear at the top left of the field indicating that there are changes that have not been saved.
7. Click Save to confirm.
